Artwork MUST be submitted in the proper template; there is a different template for each CD package. Please ask your sales rep to provide you with the appropriate templates once you've decided on your package type. You can also download templates here if you know which is the proper one to use (scroll to the bottom): http://support.bandsonabudget.com/customer/portal/articles/941863
Please note: Due to the complexity of laying out CD templates we cannot make any changes to copy, images, or any other aspect of your art. We can however put you in touch with a designer who will work with you to accommodate these changes.